Monday morning comes and hubby receives a call that delivery is on the way. "Uhhhhh, scheduled for Thursday people, THURSDAY." insert awkward pause. "Ooopsy, sorry- see ya Thursday". Wrong
Thursday arrives and hubby calls in the AM to confirm delivery for that day and to verify that one of us needed to be present to sign off on received unit. "What delivery?" they say. "We have nothing scheduled for you today" they say. Now if people were cartoons, steam would be coming out of hubbys ears and an alarm siren would be blaring above his head. After going over our order YET again, they confirm delivery between 9am-12pm (after a short debacle were they claimed they had no units in the size we requested- but miraculously they located one for us after some back and forth- they probably felt the steam through the phone at this point). Thank goodness that was resolved right? Wrong
By 11:00 hubby was getting anxious as he had not received a call that the driver was in route. Given that we had ample reason for anxiety at this point- he called dispatch...again. "Oh you're unit isn't scheduled for delivery until between 6pm-9pm". At this point I'm sure my husband had a mini stroke and dropped the phone. After recovering his senses and (not so) politely going over our order for what seemed like the MILLIONTH time, they dispatched the closest driver with a PackRat to our address. It arrived at 12:45 right as I was running out the door to pick with the youngest from Pre-K. At this point, what else could go wrong you ask? Nothing! Wrong
Pickup was for that Saturday (being that we closed on our home that Monday). Feeling that things would probably get screwed up, again, Hubby called Friday night to ensure pickup would be there the next day between 9am-12pm. "No sir, pickup is scheduled for Tuesday" they say. "TUESDAY?! We wont even own that residence on Tuesday" hubby says. After some debate and some push back we scheduled pickup AGAIN for Saturday.
Just FYI- they did come on Saturday and safely picked up our PackRat. I am a tad skeptical when it comes time to deliver it to the new house what (or whos) (or when the) stuff will actually show up.
If you are moving and considering using PackRat to store your stuff, DON'T, just don't. Save yourself the hassle and check out POD's or some other brand. Unless your a glutton for self punishment then go right ahead, but you've been warned!
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